KPI

KPI, or Key Performance Indicator, is a specific and measurable metric used in organizations to evaluate effectiveness, progress, and the achievement of strategic goals. These measures are typically closely aligned with the company’s priorities and strategy. KPI enables understanding of whether the organization’s activities and processes are delivering the expected results. Through KPI, managers can track performance, identify areas requiring improvement, and make effective data-driven decisions. KPI is a fundamental tool in organizational performance management, contributing to effective planning, operational improvement, and achieving business success.