Service
Choosing the best analytical tools and successful implementation is not everything
To ensure that business benefits and user satisfaction do not diminish over time, we provide a wide range of support services, such as:
Technical Product Support (Maintenance)
For all our clients with an active maintenance service, we provide professional technical support for Qlik products and all third-party Qlik environment components and extensions available in Hogart's offering.
Our service team consists of certified consultants fluent in Polish and English, with years of project and service experience in both Qlik application design and environment administration.
Thanks to our knowledge and experience, our first-line support resolves over 90% of all requests independently. As part of our support services, we give our clients access to our modern Support Center portal, where clients can register requests, attempt to find solutions independently, track work progress, communicate with consultants, and provide and exchange all information needed to resolve issues. The Support Center also functions as a mobile website and mobile application.
Contact
Talk to a Consultant
Are you thinking about implementing Business Intelligence in your organization or do you want to develop your existing BI solutions?
Are you looking for a trusted partner who will help translate data into real business decisions?
Contact us – talk to a Hogart Business Intelligence consultant.
We would be happy to learn about your needs and suggest the best solutions.