Service

Choosing the best analytical tools and successful implementation is not everything

To ensure that business benefits and user satisfaction do not diminish over time, we provide a wide range of support services, such as:

dedicated post-implementation support

dedicated post-implementation support

application and implementation audits

extended post-implementation care on a subscription basis

re-engineering of QlikView and Qlik Sense environments and applications

Technical Product Support (Maintenance)

For all our clients with an active maintenance service, we provide professional technical support for Qlik products and all third-party Qlik environment components and extensions available in Hogart's offering.

Our service team consists of certified consultants fluent in Polish and English, with years of project and service experience in both Qlik application design and environment administration.

Thanks to our knowledge and experience, our first-line support resolves over 90% of all requests independently. As part of our support services, we give our clients access to our modern Support Center portal, where clients can register requests, attempt to find solutions independently, track work progress, communicate with consultants, and provide and exchange all information needed to resolve issues. The Support Center also functions as a mobile website and mobile application.

Kontakt

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odpowiemy w ciągu 24 godzin

Zadzwoń

jesteśmy dostępni od poniedziałku do piątku w godzinach 9:00–17:00