In retail, where rapid response to change and the ability to make decisions based on reliable data are critical, traditional point-of-sale systems are no longer sufficient. A growing number of stores, complex sales processes, and the need for better business control drive companies to seek tools that enable them not only to analyze results but also to anticipate trends and optimize operations.
Who is our client?
YES is one of the most recognizable jewelry brands in Poland, present on the market since 1981. The company was founded in Poznań and has been built on family values from the start. YES designs and sells original jewelry, combining classic elegance with contemporary design.
The brand operates over 300 salons in Poland, the Czech Republic, and Slovakia, employing several hundred people. In recent years, YES has grown dynamically, recording revenue growth and building a strong community around values such as authenticity and support for social initiatives.
The Challenge
As the network expanded and the number of salons grew, YES faced a challenge common to many retail organizations. The existing point-of-sale system, implemented years earlier, did not allow for sales analysis, employee performance monitoring, or rapid response to market changes. Every system modification involved high costs and long lead times. Managing budgets, sales plans, and regional settlements became increasingly difficult, and the need for better communication between headquarters and stores became more pressing.
The Solution: Qlik Sense Implementation with Partner Hogart Business Intelligence
YES decided to implement the Qlik Sense analytics platform, delivered by Hogart Business Intelligence Sp. z o.o., an experienced Qlik partner. The key was combining an on-premise version for headquarters with a SaaS model for stores. This approach provided licensing flexibility (time-based, per user, capacity) and the ability to expand the system independently, without engaging external vendors for every change.
The rollout covered over 250 YES and VERONA salons in Poland. The system integrates data from POS, ERP, and e-commerce, enabling centralized management of permissions, dashboards, and reports. Regional managers and store managers have access to current sales, inventory, and employee performance data. The entire implementation took several months, and the costs of licensing, deployment, and maintenance were the most favorable for the company compared to the competition.
Benefits
The new system enabled YES to analyze results quickly and independently, compare year-over-year sales, evaluate promotion effectiveness, and assess the profitability of individual locations. Communication between headquarters and stores became simpler—everyone works with the same, current data. The company gained greater control over inventory levels, product rotation, and employee performance.
Implementation outcomes:
- 30–80% reduction in system implementation and maintenance costs.
- New feature deployment time shortened from several weeks to several days.
- Increased availability and quality of business information for managers and partners.
- Faster response to market changes and promotions.
A Practical Lesson for the Industry
The YES story demonstrates that effective analytics need not be complicated or costly. The key lies in flexibility, simplicity, and real alignment with business needs. Implementing Qlik Sense at headquarters and Qlik SaaS at points of sale with partner Hogart Business Intelligence enabled the company not only to manage sales better but also to respond faster to change and grow in a dynamic environment. This is an example of how technology—when well chosen and implemented—becomes a tool for everyday management, not just another IT project.