Choosing the best analytical tool and successful
implementation is not the end

Services

 

 

Our support services keep the achieved business benefits at an unchangeably high level and make the applications users satisfied in the course of time. Our offer covers:

  • technical product support (maintenance)
  • dedicated after-implementation support
  • extended after-implementation support in a subscription mode
  • audits of applications and implementations
  • re-engineering of QlikView and Qlik Sense environments and applications

Technical product support (maintenance)

For all our clients who have an active maintenance service we offer professional technical support for the QlikView and Qlik Sense products as well as for all Hogart third-party components and extensions of the Qlik environment.

Our team consists of certified consultants, proficient both in Polish and English and with many years of experience in projects and service, both within the Qlik applications design and environment administration.

Thanks to our know-how and experience we solve on our own, already within the first line of support, over 90% of incidents.

Within the support services we give our customers access to the modern Support Centre portal, where they can report incidents, try to find solution on their own, track the progress of works, communicate with consultants, as well as to get and exchange information needed to solve a given problem. The Support Centre is available also as a site on mobile devices and as a mobile application.

Top